Kaboo Casino Privacy Policy

This Privacy Policy explains how Kaboo collects, uses, stores and protects personal information when you use our online casino services in Canada. We describe the types of data we collect, why we need it, how we share it and the choices available to you. We aim to keep your information secure and handle it in a clear, practical way.

Types of data we collect

We collect different categories of information to operate accounts, process payments and provide customer support.

Personal data

Personal data includes name, date of birth, contact details, government ID when required for verification, and account credentials. We also collect payment details needed to process deposits and withdrawals, subject to applicable payment provider rules.

Technical data

Technical data covers device and browser information, IP address, login timestamps, device identifiers, and error logs. This information helps us provide a stable service, detect fraud and troubleshoot technical issues.

Transactional data

Transactional data includes deposit and withdrawal history, bets and game activity, bonus usage, and correspondence with our support team. We keep this data to administer accounts, comply with financial and gaming obligations, and resolve disputes.

Use of information

We use collected information to create and manage your account, verify identity, process payments, detect and prevent fraud, and provide customer support. We also use data for problem resolution, internal reporting, and to meet legal or regulatory obligations. We do not use personal data for marketing unless you consent to receive promotional messages.

Data protection practices

We protect information using industry-standard technical and organisational measures, including encryption of sensitive data in transit, access controls, and regular security reviews. Access to personal data is limited to staff and service providers who need it to perform their duties. While we take reasonable steps to protect data, no system is entirely risk-free.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functions, analyse site use and support security measures. Cookies may be session-based or persistent. We may also use analytics and advertising pixels supplied by third parties to understand site performance and provide relevant offers if you opt in. You can manage cookie preferences in your browser or through our cookie settings when available.

User rights

If you are a Canadian user you have rights to access your personal information, request correction of inaccurate data, and request deletion of data where applicable. You can also withdraw consent to certain processing activities and object to direct marketing. We will respond to requests within a reasonable time and may ask for identity verification before taking action.

Access, correction and deletion

To request access, correction or deletion, contact our privacy team using the details below. We will provide the information we hold about you, correct inaccurate records, and, where appropriate, delete data unless we are required to retain it for legal, tax or security reasons.

Information sharing and third parties

We may share information with payment processors, identity verification services, fraud prevention partners, IT and hosting providers, and regulators when required by law. These third parties are authorised to process data only for specified purposes and are subject to confidentiality obligations. Your data may be processed outside Canada under safeguards that protect your privacy.

Privacy policy updates

We may update this policy from time to time to reflect operational or legal changes. We will post the revised policy on our site and indicate the date of the latest update. Continued use of our services after changes means you accept the updated policy.

For privacy requests or questions, contact us at [email protected].